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Terms of service

Terms of Service – Desi Dhaage

Welcome to Desi Dhaage. By accessing our website and placing an order with us, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General

  • These Terms govern your use of our website and services.

  • By using our website, you confirm that you are at least 18 years old or accessing under parental supervision.

  • We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Services

  • Desi Dhaage offers made-to-order apparel and handcrafted products.

  • Each product is customized based on the measurements or specifications provided by the customer.

  • Slight variations in color, design, or texture may occur due to lighting, photography, or handcrafted processes.

3. Orders & Payments

  • All orders are subject to acceptance and availability.

  • We reserve the right to refuse or cancel any order at our discretion.

  • Full payment must be made at the time of placing the order.

  • Payments are processed securely through third-party payment gateways. We do not store your payment details.

4. Pricing

  • All prices are listed in INR (₹) unless stated otherwise.

  • Prices are subject to change without prior notice.

  • Applicable taxes and shipping charges will be added at checkout.

5. Shipping & Delivery

  • Delivery timelines may vary depending on product type, customization, and location.

  • Delays may occur due to unforeseen circumstances, and we are not liable for such delays.

  • Customers are responsible for providing accurate shipping information.

6. Return, Refund & Exchange

  • Returns are accepted only in case of wrong or defective products.

  • A valid unboxing video is required for verification.

  • Size exchanges are available within 15 days of delivery, subject to verification.

For more details, please refer to our Return & Refund Policy.

7. Intellectual Property

  • All content on this website, including images, designs, logos, and text, is the property of Desi Dhaage.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Responsibilities

You agree not to:

  • Provide false or misleading information

  • Use the website for unlawful or fraudulent purposes

  • Interfere with the security or functionality of the website

9. Limitation of Liability

  • Desi Dhaage shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the amount paid for the purchased product.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your data.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Kota.

12. Contact Us

If you have any questions regarding these Terms, please contact us:

📩desidhaage.co@gmail.com